Pro Collections Ltd is 100% Canadian owned and operated — built by a leadership team with over 30 years of hands-on experience across major credit grantors, financial institutions, government, and the school sector.
Pro Collections believes in a true partnership approach with our clients. Our recovery specialists act as ambassadors for your brand — problem solvers and customer-service professionals who extend your in-house credit and receivables department.
Our team has worked deeply across telecommunications, government, commercial portfolios, financial lending, and the education sector. That breadth lets us craft strategies tuned to the unique behavioural profile of each portfolio rather than forcing every account through a one-size-fits-all workflow.
We stand behind our guarantee of providing exceptional performance while setting the highest level of professional ethics. Every account is approached with dignity and respect — because protecting your customer relationships protects your brand.
People are our number one asset. Every associate is trained continuously in cyber security, PCI compliance, and the handling of personally identifiable information (PII). All staff undergo criminal record checks, sign non-disclosure and confidentiality agreements, and complete ongoing security awareness programs.
We get there by conducting our business with uncompromising ethics, demonstrating integrity and transparency in every action, supporting diversity in our workforce, emphasizing excellence in our work products, and being responsible corporate citizens.
We help individuals and corporate organizations recover their debts without unnecessary stress — delivering best-in-class customer service while achieving high turn-around liquidation success for our clients.
Strategy, technology, and people working together to maximize recoveries — while protecting the brand and customer relationships you've worked hard to build.
QA team and management work in lockstep — account-level audits, call calibration, and structured coaching every cycle.
Every interaction recorded, monitored, and evaluated against compliance and treatment standards.
Strategies are aligned with each customer's financial situation — preserving long-term relationships, not burning them.
Discover what a true receivables partner can do for you.
